Country

Kingdom of Saudi Arabia

Ministry

Education

System

All relevant systems referred to in the introduction.

Regulation

All relevant regulations referred to in the introduction.

University

Umm Al-Qura

Academic Year

One-year duration according to the official university calendar.

IT Director

Director of IT Department

Dean

Dean of IT

Members of the Academic Staff

Professors, Associate Professors, Assistant Professors, and similar persons.

Human Resources

Human Resources Department at the University (the Deanship Academic Staff and Employees Affairs)

Guide

The Policies and Procedures Guide is a practical manual to implement the operations in a deanship or department It includes the policies, procedures, and signature authority table.

Network

University Electronic Network

Policy

Specific work method to guide and set immediate and future decisions. The policy guides decision-making according to a specific set of conditions and within a framework of institutional objectives and administrative principles.

Procedures

A specific method used to achieve something or a regular way to perform things, as procedures are a set of steps to be followed to adhere to the work system.

The Deanship of Information Technology

The Deanship of Information Technology at the University

The University Community

All the staff and students of Umm Al-Qura University

President

President of the University

Network Equipment

Any physical device, including parts linking the basic communication infrastructure with the network, e.g., the following devices: router, switch, hub, bridge, and gateway.

Troubleshoot

Troubleshooting problems in the operation system or software; troubleshooting includes updating the programs.

Operation System

Operation Systems, e.g., (Windows, Mac, Linux, and Unix.)

Update

A new version of the program provided with bug fixes and performance improvements.

Resource

The company, or public or private establishments that participate in the university tenders or price agreements, or those which supply goods and services or perform university work.

Users

The name given to the person or party authorized to use the university networks or computer resources. This includes the students, employees, academic staff, graduates, and parties that have links with the university that enable them to use the university's resources. Some users may be given additional authorization to access the institutional data under the delegation of the data owner or keeper.

Data Keeper

Data keepers are the university representatives responsible for supervising the university data in a special field. The data keepers are responsible for developing the procedures necessary to save and use this data according to published policies and procedures.

IT Resources

These resources include the facilities and information technology used to process, circulate, and store university data.

Security Incidents

This includes any accident, whether intentional or unintentional, that affects information or relevant technology, and which impacts leakage, safety, or the ability to access the required data.

Security Procedures

These include the transactions, software, and devices used by the system and network administrators to ensure the confidentiality and safety of the university information technology resources. The security procedures may also include reviewing the data to discover any violations and investigating the issues related to information security.