Overview

As a result of globalization, universities now face an open challenge and competition between each other to occupy the best ranks at the national, regional and international levels. Therefore, each of them has tried to make use, in its own way, of the latest advancements of technology in hardware, software and networks to serve the educational process and develop its outputs.

Similarly, Umm Al-Qura University has endeavored to prepare strategic and operational plans to develop the educational process, ensure the quality of its outputs, and assure their being in line with the needs of the labor market, thereby embodying the objectives of the Saudi vision 2030. The university entrusted the Deanship of Information Technology with the task of spreading the culture of using information technology and activating it. This is achieved by joining the National Transformation Program 2020 and the E-Government Transformation Program (Yesser) and by using advanced infrastructure, networks, applications, and programs that ensure the quick, safe and professional provision of services required for all the beneficiaries, including the students, academic staff, and employees.

Values

In addition to adhering to the general values of the university, the Deanship of Information Technology adopts the following additional professional values:

Quick Response:

In an effort to satisfy the beneficiaries of our services, respond quickly to their requests, and predict their needs, we work to:

Quickly understand the needs and expectations of the beneficiaries and help them achieve their goals.
Promote continuous and effective communication using multiple channels and fostering an environment of open communication.
Achieve what is required on time.

Professionalism:

We are committed in applying international standards, scientifically and professionally, in all our work. This appears clearly in our work of:

Ensuring that the tasks are performed according to the professional standard specifications.
Ensuring the continuation of vocational training, according to international best practices.
Cooperating and exchanging experience with similar organizations and global bodies.

Persistence:

We are keen to spend time and effort and follow up the development of our services with patience, diligence, and accuracy. This appears clearly in our work of:

Being committed to work deadlines and the completion of required tasks.
Being keen on following up the quality of the provided services and continuously improving them.

Umm Al-Qura University

عن Deanship of Information Technology and E-Learning