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E-Services
Technical Support Service Request for E‑Learning Systems
For receiving technical support requests related to e‑learning systems
FutureX Umm Al-Qura University platform
FutureX Umm Al-Qura University platform, is an e-learning platform launched in cooperation with the National Center for E-Learning with the aim of providing a diverse range of educational and training programs that contribute to enabling individuals to ac
Reporting an issue with sending or receiving email
Issues with sending or receiving email messages
Request to create an email address for an organization/position
Requests to create email accounts for newly created departments, divisions, or positions
طلب خدمة على أنظمة الموارد الحكومية - نظام وافي ERP
الدعم الفني لنظام وافي (ERP) ( المالية - التخطيط والميزانية - المشتريات - المستودعات - مراقبة المخزون - المرافق والخدمات - المشاريع )
Request for Computer Maintenance and Technical Support Services and Its Accessories
For technical support requests related to computers, printers, scanners, and application installation
Technical Support Service Request for E‑Learning Systems
For receiving technical support requests related to e‑learning systems
Adding a Faculty Member to a Blackboard Course
Adding a Faculty Member to a Blackboard Course
FutureX Umm Al-Qura University platform
FutureX Umm Al-Qura University platform, is an e-learning platform launched in cooperation with the National Center for E-Learning with the aim of providing a diverse range of educational and training programs that contribute to enabling individuals to ac
Reporting an issue with sending or receiving email
Issues with sending or receiving email messages
Request to recover the email password for a sub‑department/position
A service that allows sub‑departments or position holders to request the recovery of their email password
Request to add an application to the app store
A service that enables departments or users to submit a request to add a new application to the approved app store
Service Request for the Self-Service System – WAFI ERP
A service dedicated to receiving and handling technical support requests and inquiries related to the Self-Service system through WAFI (ERP), ensuring continuity and efficiency of operations in accordance with approved procedures.
Disable/Enable Email
A service that allows the user to enable or disable the email associated with their account
Service Request for Human Resources and Payroll Systems – WAFI ERP
A service dedicated to receiving and handling technical support requests and inquiries related to Human Resources and Payroll systems through the WAFI (ERP) system, ensuring data accuracy and the continuity and efficiency of operations in accordance with
Reporting an issue with email login and Multi‑Factor Authentication (MFA)
Issues with accessing or setting up Office 365 email and MFA authentication problems
FutureX Umm Al-Qura University platform
FutureX Umm Al-Qura University platform, is an e-learning platform launched in cooperation with the National Center for E-Learning with the aim of providing a diverse range of educational and training programs that contribute to enabling individuals to ac
Request for Network and Internet Services
For receiving network point requests and network issues
Phone numbers
- Deanship of Information Technology
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