Policy is considered an official declaration of a principle or a rule which should be followed by the members of any organization, where each policy sets the importance of each duty or a process that will be implemented within the organization, or in terms of its relationship with its surrounding environment. On the other side, procedure dictates to the members of the organization how to implement the agreed-upon policy, which should be arranged in the form of organized, clear, and specific steps. On this basis, the Deanship of Information Technology at Umm Al-Qura University tends to set its policies and procedures by which it ensures the implementation of the duties entrusted to it efficiently and effectively to achieve the strategic objectives of the deanship and the university.
It is worth mentioning that the scope of the work of the deanship is associated with the technological aspects and the e-transactions, taking into consideration that the deanship followed a clear methodology during the preparation of its policies and procedures to ensure the fulfillment of the requirements, practices, and the local, regional, and international standards relevant to the field of information technology, which is mentioned as follows: