Factors Affecting Students’ Satisfaction with Distance Learning at King Saud University

Amirah M. Alkhawajah¹, lsadoon Alham², Ibtisam Alshammari³, Waleed S. Al-Numay⁴

¹Assistant Professor of Instructional Technology, College of Education, King Saud University

²Associate Professor at Curriculum and Instruction Department, College of Education, King Saud University.

³Instructional Technology, College of Education

⁴Associate Professor of Computer Science, Community College, King Saud University

Volume:13 | Issue: 3 | Pages: 107-127 | https://doi.org/10.54940/ep53184800 | June 2021 | PDF

Received: 25 February 2021 | Accepted: 10 August 2021

Abstract:

The aim of this study was to investigate the impact of several variables in explaining the variation in students’ satisfaction of distance learning in King Saud University, and to identify the factors that affect their satisfaction. These variables, which constitute the dimensions of distance learning, are the relevance of the learning content, the performance of the faculty member, the effectiveness of the virtual classroom, and the usability of the learning management system. The participants constituted a total of two-hundred thirty-four students who enrolled in online courses and who belonged to different colleges in the University. The results of the analysis of variance indicate that the factors affecting the level of student satisfaction are the relevance of the learning content and the effectiveness of the virtual classes, as 72% of the variance in the levels of student satisfaction can be explained by these two variables. The study includes recommendations to improve the distance learning experience.

Keywords:

e-learning, virtual classroom, distance learning.

How to cite this paper:

Alkhawajah, A; Alsadoon, E; Alshammari Ibtisam; Al-Numay, W (2021). Factors Affecting Students’ Satisfaction with Distance Learning at King Saud University, Journal of Umm Al-Qura University for Educational and Psychological Sciences, Vol (13), No (2)