Umm Al-Qura University

Umm Al-Qura University

General Frequently Asked Questions


  • What are the departments available at the College of Business Administration?
    Departments of Business Administration, Accounting, Tourism and Hotel Management, and Hajj and Umrah Business Administration.
  • How does the GPA be calculated?
    A- Calculating the points of each course: points of each course * the course credit hours. B- Calculating the Semester Rating: the total of the semester course points ÷ the total of the credit hours of the semester courses. C- Calculating the Cumulative Rating: the total of all the course points ÷ the total of the course credit hours.
  • What are the requirements for obtaining a reward?
    The student must regularly attend his courses, have a GPA of 1 or above, and be registered in all his academic courses with no less than 12 study hours.
  • How can I amend my academic schedule?
    You may submit a request to amend the academic schedule via the E-Portal or visit the respective department, according to the dates specified by the Deanship of Admission and Registration in the semester calendar (usually in the first week of the semester).
  • Can I request to change a course division in the academic schedule?
    You may submit a request to change a course division via the E-Portal or visit the respective department, and the request will be taken into consideration according to the possibility of changing the division based on the availability of seats and whether or not the division is open. The application to change the division shall be submitted according to the dates specified by the Deanship of Admission and Registration in the semester calendar (usually in the first week of the semester).
  • Can I add and delete courses if I am committed to a plan?
    You can add and delete courses with the approval of the department (the student’s department or the department offering the course). However, following and maintaining the study plan is preferable.
  • What are the reasons for receiving a 'deprivation' result?
    A deprivation (D) result shall be recorded for the student whose absence exceeded 30% of the total number of lectures in the whole semester.
  • What are the conditions of transfer from one department to another?
    Students can transfer from one department to another if they fulfill the following conditions: - Students should have spent at least one semester at their college, excluding the semesters in which the students have postponed or have excused themselves from their study. - Students should submit a request to change their major automatically during the regular period, according to the UQU calendar. - The student’s remaining regular period of study should be sufficient to fulfil the graduation prerequisites. - Students who have dropped out, withdrawn, or have been dismissed during this semester are not entitled to transfer from one major to another. - Students are not entitled to transfer from one major to another unless they have passed more than half the number of hours of the study plan.
  • How can I request course equivalency for a previously studied course?
    In the event that the student is transferred from another university outside Makkah or outside the Kingdom, please bring the student’s academic record and description of the previous courses that have been passed, to consider the possibility of making course equivalency for them. If the student is transferred from one of the departments of Umm Al-Qura University (internal transfer), please submit an online application to the Results and Equivalencies Department at the Deanship of Admission and Registration (Conduct 'Equivalency' for Courses Previously Studied by the Student) at the following link: https://uqu.sa/znQ7mz. The application can also be submitted in person by visiting the department to which the transfer was made to submit the academic record and description of previously studied courses.
  • How can I get the course descriptions?
    Please contact the secretariat of the department offering the course to request the approved and stamped description.
  • Is the voluntary field training available?
    Yes, with the approval of the department.
  • How can I obtain an academic recommendation?
    Please contact the professors of the courses, in which the student received excellent grades, via email and then coordinate with the department's secretariat to have it stamped by the department offering the course.
  • I am a graduate of the College of Business Administration, and I have not received my certificate via Saudi Post. Where can I find it?
    In the event that the certificate is not available at the graduate's department, please visit the website of the Deanship of Admission to register and submit an inquiry to the graduation department, via the academic remote services provided at the following link: https://uqu.edu.sa/dadregis/87059. You may also request an appointment by visiting the graduation department or remotely via the following link: https://uqu.edu.sa/dadregis/89981
  • Can I book an appointment with the college\department administration?
    An appointment may be booked to meet physically or remotely with the college administration (the college dean, vice dean of the college (female section), heads of the departments, or deputy heads of the departments) via the following link: https://uqu.edu.sa/cob/App/Appointments.
  • I have a problem/complaint/suggestion. Where should I submit my inquiry?
    Dear students, we are pleased to receive any grievances, complaints, and proposals from our students via the form available on the following link: https://uqu.edu.sa/cob/App/Forms/Show/10165
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