Umm Al-Qura University

Umm Al-Qura University

Quality Management Mechanism  

- 2018/01/16




First: Quality Assurance of Inputs in Higher Education

1. Students  

This includes the following aspects:

  • Admission policies at the University.
  • Preparation programs and admission requirements at colleges.
  • Special skill acquisition programs for students (English language; scientific thinking; etc.).

2. Curriculum

This includes the following aspects:

  • Course objectives.
  • Course design.
  • The extent to which such courses are consistent with the rules of education in general.

3. Faculty

This includes the following aspects:

  • Appointment policy.
  • Faculty capacity development.
  • Continuous training plans for faculty members.

4. Infrastructure  

This includes the following aspects:

  • Labs and lab development.
  • Communication and mainframe computer services.

5. Institutional Facilities and Support  

This includes the following aspects:

  • Suitable buildings for colleges as well as green spaces.
  • Suitable and equipped classrooms.
  • Libraries.
  • Internet connection services.
  • Financial support.
  • Technical support; this includes qualified staff.

6. Processes

This includes the duties carried out in the following areas:

  • Admission and registration.
  • Appointments.
  • Means of education and methods of knowledge building.
  • Course development.
  • Evaluation of courses and the different methods of course delivery.
  • Other.


Second: Teaching and Learning

Shifting from reliance on teaching as a primary source of education to reliance on learning.
How do we assure the quality of both teaching and learning?
We depend on the following aspects:

  • Trained faculty members.
  • Continuous system evaluation by certified evaluation specialists.
  • Attention to student evaluation of all elements of the system.


Third: Outcome Assessment

There are two methods to estimate the outputs of study programs and assess the extent to which they are consistent with the objectives of study programs:

  • Direct method: using the analysis and results of student exams.
  • Indirect method: working on the analysis of the reports received from the various administrations associated with the education system.


Fourth: Responsibility to Follow Up the Attainment of Quality in University Education 

  • Supreme administration’s persuasion of the education improvement policy and commitment to such policy.
  • The Head of Department has an essential role at the level of the Department in attaining the system of quality.
  • The community and environment in touch with the University.