Umm Al-Qura University

Umm Al-Qura University

Laboratories Department


  • Q: What is the mechanism for submitting requests for laboratories?
    By preparing a schedule of the required quantities and specifications at indicative prices, officially through the Administrative Communications Program (Masar).
  • Q: What is the method of preparing the project brochure?
    Fill out a form for the brochure to be sent to the beneficiary by the Laboratories Department.
  • Q: What is the method of formulating the terms of the project?
    The clauses should be in Arabic and there is no objection to translating them into English. The names of institutions, companies, or countries should not be mentioned.
  • Q: How long does it take to launch the project and provide requests for laboratories?
    The period of providing requests varies according to the status of the request (urgent or not) and according to the indicative price of the project (direct insurance or competition) and the nature of the project (furnishing, equipping, or supplying only).
  • Q: What are the procedures to be followed in the event of faults in the plant, such as faults in ventilation and laboratory floors?
    The department examines the faults in the laboratory from the structural point of view, then submits a memorandum to the Facilities Management to fix the faults in the laboratory and follows up on the procedures until the task is completed.
  • Q: How can the operation efficiency of the laboratory be evaluated?
    The General Administration for Educational Services provides a service for evaluating the efficiency of the laboratory by entering its website and selecting the icon to request the evaluation of the efficiency of the operation of the laboratory from the services to make it comfortable and safe for students during the educational phase.
  • Q: Is it within the jurisdiction of the General Administration of Educational Services to supply computers to the university community?
    The Laboratories Department in the General Administration of Educational Services is concerned with supplying computers only in laboratories. The Deanship of Information Technology is concerned with supplying computers to the rest of the university community.
  • Q: What is the return policy for scientific devices in laboratories?
    First: Lab status documentation: 1. An inventory of the current status of the devices in the laboratory. 2. Determining the devices that need to be removed from the laboratory. 3. Determining if equipment is in good condition or needs maintenance. Second: Preparing a report describing the device's condition: 1. Filling out the form with the scientific equipment to be returned to the General Administration of Educational Services, taking into account that it must be in Arabic. 2. Determining whether it is a device for a lecturer or a student, and mentioning the device manufacturer. 3. Providing the serial number of each device and stating the general condition of the device (good / in need of maintenance). 4. Attaching photos showing the condition of the devices.5. Submitting the report on the condition of the devices to the General Administration of Educational Services and following up on the necessary action.6. Ending the procedure by dropping the device’s custody from the college from which it was transferred.
  • Q: What is the disbursement form No. (7) and where can I find it?
    It is a governmental form for dispensing applications to the bodies within the university from the materials stored in the warehouses. It is available at every college administration, institute, or entity affiliated with Umm Al-Qura University.
  • Q: What is the policy for requesting laboratory equipment?
    First: Lab status documentation:Is the lab already furnished but in need of upgrading or additional items? Is the lab new? Is there any inventory of the current status of equipment and materials?Second: Preparing a report that contains: 1 - A list of the need for appliances, consumables, and furniture. 2 - The added value or return from the project on the efficiency of the laboratory performance, then handing it over to the laboratory technician to submit the report to the Laboratories Committee for review and approval, after which the approved coordinator shall submit the requests to the Educational Services Department.
  • Q: What are the steps for ordering chemicals for laboratories?
    1 - Enter the General Administration for Educational Services website.
    2 - Choose the "Request chemicals" icon from the services.
    3 - Check the chemicals available in the warehouse.
    4 - Fill out and send the custom form by clicking on the "Request chemicals" icon. The response will be made by the relevant employee.
    5 - Fill out the disbursement form No. (7) for government warehouses in coordination with the Movement Section to transfer the required materials. 6
    6 - The delivery and receipt shall take place at the warehouse headquarters at the university in the presence of the representative of the requesting party and the driver of the Movement Section.
  • Q: What is the damage policy for scientific equipment in laboratories?
    First: Lab status documentation: 1 - An inventory of the current status of the devices in the laboratory. 2 - Determining the devices that need to be removed from the laboratory. 3 - Second: Preparing a report describing the lab condition: 1 - Fill out the form with the equipment in the laboratory, being sure to write it in Arabic. 2 - Determining whether it is a device for a lecturer or a student, and mentioning the device manufacturer. 3 - Providing the serial number of each device and stating the general condition of the device (damaged). 4 - Attaching photos showing the condition of the devices. 5- Submitting the report on the condition of the devices to the General Administration of Educational Services and following up on the necessary action.
Paging from 1 Paging to 12 Paging Total 12
Loading