Department

Technical Support

Classification of the Department

Technical √

Administrative

General competences

Library systems support, following up on the operation of the library system, and managing the library's website pages.

Position in the organizational structure

• Dean of Library Affairs
• Vice Dean for Technical Affairs
• Director of Library

The main tasks of the department

• Activating and developing the electronic systems in the deanship.
• Automating technical work.
• Providing technical support for the different departments of the deanship.
• Designing electronic tickets.
• Designing electronic workflows.
• Feeding the deanship's website with the necessary pages and news.
• Activating the electronic services on the deanship's website.

The strategic goals of the deanship that the department contributes to achieving

• Securing access to information resources and services for beneficiaries, with high efficiency and quality.
• Providing services that support scientific research and enhance knowledge exchange.
• Raising the efficiency of institutional performance by ensuring comprehensive quality standards.
• Developing the infrastructure of the Deanship of Library Affairs.

Competences required for the department

• Computer software skills.
• PHP management software.
• Dealing with computing and library management systems.

Performance indicators that the department contributes to achieving

• The website is easy to use.
• The devices assigned to the beneficiaries are efficient and continue to operate and work.