Journal of Umm Al-Qura University for Social Sciences (JUQUSS) takes each complaint seriously, handles it professionally, and is guided by COPE’s policies and guidelines. The complainant's issue is investigated and acted upon. Final decisions are conveyed to the complainant.

The journal holds awareness of the following complaints: 

• Authorship complaints
• Plagiarism
• Duplicate, multiple, concurrent publication
• Misappropriation of research results
• Allegations of research errors and fraud
• Violations of research standards
• Undisclosed conflicts of interest
• Reviewer bias

Guiding principles

Mistakes and complaints are bound to happen during such a hectic process of compiling complex material simultaneously. We recognize this and strive to address all complaints as quickly as possible.  We believe that the intensity of the problem can be reduced by acknowledging it at the right time.  All the substantial errors and complaints are directly referred to as Senior Editors.

Making a complaint

Please address your query in a detailed manner at [email protected]