Umm Al-Qura University

Umm Al-Qura University

Information Technology Unit


- 2021/02/28

Duties of the Information Technology Unit

  1. Carrying out maintenance for computers, networks and their accessories.
  2. Providing computers, printers, scanners and their accessories.
  3. Creating emails and activating them on the UQU Portal.
  4. Solving and operating internet networks on the computers.
  5. Providing toners for the academic and administrative departments.
  6. Submitting letters to the concerned authorities.
  7. Receiving orders for computers, printers and scanners from all departments of the college.
  8. Providing direct solutions for the users of the computers and computer accessories.
  9. Providing awareness for the academic staff members and employees on the preventive measures against viruses.
  10. Coordinating with the Vice Deanship of Information Technology on raising the level of the services provided for the college.
  11. Providing programs required by the different college departments, according to their availability.
  12. Installing and defining the terminal ends and printers in the colleges and departments.
  13. Receiving the devices from the Vice Deanship of Information Technology, and distributing them to the college departments.
  14. Providing proposals and discussing them directly with the vice dean and the specialists to solve device problems.
  15. Developing the college website.
  16. Supervising the college theater, operating sound units, and providing extra microphones. This is in addition to operating the TV Network in the theater and the projector, when needed.
  17. Fixing problems with TV screens in their different locations in the college.
  18. Providing headphones and wireless microphones for the events outside the theater.
  19. Providing temporary laptops when needed in the classrooms and on specific occasions by the departments.
  20. Providing spare parts for pubic maintenance.
  21. Operating remote communication when needed and when a meeting with parties outside the college has been requested.
  22. Installing and updating oracle programs on computers, and providing maintenance for them when they do not work.
  23. Providing information technology services to the different departments.

Information Technology Unit

Ms. Mona bint Omar Balkhadar

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