The Ministry of Education's Tawasul Service in the Customer Service Center (Quality Management System Unit) honored the Assistant Director of the Call Center, Ms. Hana' bint Awad Al-Ja`id, by awarding her an Excellence Card for her outstanding efforts in serving the beneficiaries, answering their queries, offering them the easiest solutions, and managing their transactions in a manner that achieves the goals and objectives of the Call Center at Umm Al-Qura University.

This award comes within the objectives of the Tawasul Service Program of the Customer Service Center at the Ministry of Education, with the aim of improving the level of services and achieving excellence in the outputs aimed at satisfying all beneficiaries.

On his part, the Director of the Call Center, Mr. Talal bin Ali bin Sultan Al-Abdali, expressed his appreciation for the outstanding efforts of all the staff of the Ministry of Education's Customer Service Center and the coordinators of the Tawasul service at Umm Al-Qura University, stressing his keenness to achieve the desired objectives of the UQU University and to develop the center in order to provide the best service to all beneficiaries.

Ms. Hana' Al-Ja`id also expressed her thanks and appreciation for this honor, stressing the importance of exerting further efforts to contribute to the service of the university through fruitful dedication and distinctive competition. This will result in offering the best services, and facilitate the procedures for all beneficiaries, using an integrated system.