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Main
UQU Programs
Health Services Management

Healthcare Operations Management

HSM3428
3 hours English

Healthcare Operations Management

Healthcare Operations Management
HSM2624 Healthcare Delivery Systems
3 hours One requisite
1 Concepts of Operations Management
2 Tools for Operations Management
3 Techniques for Improving Efficiency
4 Process Analysis & Workflow Management
5 Analysing Operational Challenges
6 Problem-Solving in Operations
7 Lean Management and Six Sigma
8 Digital Technologies in Operations
9 Optimizing Operations with Technology
10 Quality Control Techniques
11 Supply Chain Management in Healthcare
12 Project Management Principles
13 Performance Measurement and KPIs
14 Safety Standards in Operations Management
15 Leadership in Operational Teams
1.1 Mapped to: K1

Explain concepts and tools of operations management in healthcare

Teaching Strategy Interactive Lecture
Assessment Methods Examinations
1.2 Mapped to: K2

Describe techniques for improving operational efficiency

Teaching Strategy Interactive Lecture
Assessment Methods Examinations
2.1 Mapped to: S1

Analyse operational challenges and propose solutions

Teaching Strategy Interactive Lecture Classroom/blackboard activities
Assessment Methods Examinations Indvidual/Group Project
2.2 Mapped to: S2

Utilize digital technologies to optimize operations

Teaching Strategy Interactive Lecture Classroom/blackboard activities
Assessment Methods Examinations Indvidual/Group Project
3.1 Mapped to: V1

Uphold safety standards in operations management

Teaching Strategy Interactive Lecture Classroom/blackboard activities
Assessment Methods Indvidual/Group Project
3.2 Mapped to: V2

Demonstrate leadership in managing operational teams

Teaching Strategy Interactive Lecture Classroom/blackboard activities
Assessment Methods Indvidual/Group Project
Assessment
Weight
Quiz
15%
Midterm Exam
20%
Individual/Group Project
15%
Final Exam
50%
Total
100%