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Main
UQU Programs
Health Promotion and Education

Quality Managementin Healthcare

HSM3433
3 hours English

Quality Managementin Healthcare

Quality Management in Healthcare
1 Quality management concepts and definitions
2 Determinants of Quality- Structure, Process & Outcome
3 Measuring Quality
4 Quality improvement principles and tools
5 Quality Costs
6 Quality management in the health care system
7 Factors Affecting Quality Management in health Care
8 Accreditation, Benchmarking and Auditing
9 Root cause Analysis, Patient Safety & Risk Management
10 Introduction to Lean, Six Sigma & Quality Assurance Projects in Healthcare
11 Analysis of variation and quality practices in different health care environments
12 Stages of Development of International Standards (ISO)
13 Role of Leaders in Healthcare Quality Management
1.1 Mapped to: K1

Define the concept of quality management in healthcare.

Teaching Strategy - Interactive lecturing
Assessment Methods Examinations
1.2 Mapped to: K2

Classify quality audit

Teaching Strategy - Interactive lecturing
Assessment Methods Examinations
1.3 Mapped to: K1

Identify quality tools & techniques

Teaching Strategy - Interactive lecturing
Assessment Methods Examinations
1.4 Mapped to: K1

Describe benchmarking

Teaching Strategy - Interactive lecturing
Assessment Methods Examinations
2.1 Mapped to: S4

Interpret quality management tools and techniques.

Teaching Strategy - Interactive lecturing - Assignments - Classroom activities - Group work
Assessment Methods Class participation Assignments Examinations
2.2 Mapped to: S3

Analyze the need of effective quality improvement plan

Teaching Strategy - Interactive lecturing - Assignments - Classroom activities - Group work discussion
Assessment Methods Class participation Assignments Examinations
2.3 Mapped to: S3

Evaluate the benchmarking process.

Teaching Strategy - Interactive lecturing - Assignments - Classroom activities Group work discussion
Assessment Methods Class participation Assignments Examinations
3.1 Mapped to: V1

Perform patient satisfaction survey independently.

Teaching Strategy Classroom activities Group work discussion Assignments
Assessment Methods Oral Presentations Assignments Group Project
Assessment
Weight
Quiz
10%
Midterm
20%
Assignment
10%
Oral Presentation
10%
Final exam
50%
Total
100%