Umm Al-Qura University

Umm Al-Qura University

Contact and Communication Unit


- 2019/09/25

Duties of the Unit:

  1. Identifying a public relation coordinator in each college and department to communicate with him regarding the activities of his department.
  2. A special email address for the public relations department was set up, and circulated to all colleges and officials for communication.
  3. An integrated database was established for all the university employees including their job titles, for communication purposes.
  4. An SMS service was created for all university employees to send news, decisions, instructions, greetings, invitations, meeting dates and any event coverage inside the university.
  5. Contributing to providing information about the university for the e-portal.
  6. Providing integrated information and statistics about the university, and making this information available for everyone.
  7. Communicating with all deanships and departments, and providing them with services as well as the needs falling within the role of public relations.
  8. Photos of the wise leadership were provided to the offices of all the university officials.
  9. Different sized flags of the Kingdom of Saudi Arabia and the university were provided to the offices of all the university officials.
  10. Developing relations, strengthening communication links, boosting partnerships and cooperation between the university and all the government bodies, private sectors, organizations, companies and other educational institutions by exchanging visits and services.
  11. Creating an integrated database including: address lists, and telephone numbers of the officials in the ministries, universities, governorates and government departments for communication purposes.
  12. Delivering all the university publications to government bodies and senior officials.
  13. Monitoring public and private events related to individuals as well as public and private bodies, preparing cable greeting cards, invitations and condolences, and responding to those received this way.
  14. Sending mobile congratulation SMS to all the university staff and the senior officials on national occasions and Eids.
  15. Undertaking the responsibility of receiving the visitors, providing guidance, counseling and information services, and providing them with all university publications and any forms they may require.
  16. Receiving inquiries, suggestions and remarks, and submitting them to the responsible bodies in the university.
  17. Submitting the suggestions related to the visitors as well as their remarks to the officials in the university.
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