Umm Al-Qura University

Umm Al-Qura University

Electronic Services Unit


- 2020/06/09

Duties:

  • Applying the standards of the government electronic transactions "Yesser".
  • Publishing the news on the website of the Deanship of Scientific Research, after gaining the approval of the person authorized to permit publication.
  • Publishing the news on the official social network sites of the Deanship of Scientific Research, after gaining the approval of the person authorized to permit publication.
  • Continuously managing and updating the website and the official social network sites.
  • Preparing and following up the electronic forms and tickets.
  • Replying to the inquiries coming from the beneficiaries.
  • Following up the proposals and opinions of the beneficiaries, benefiting from them in the continuous development of the website and the official social network sites.
  • Providing technical support to the users of the portal and the electronic services.
  • Studying the integration of services with the bodies inside and outside the university.
  • Improving the work procedures and providing services, according to the best practices in this field.
  • Documenting the work procedures, setting policies, and being keen to carry out ongoing updates.
  • Receiving work from all the vice deanships and units in the Deanship of Scientific Research.
  • Electronically archiving all the work in the unit.
  • Submitting a detailed monthly report on the work progress, as well as the obstacles and proposals for addressing them.
  • Implementing the other tasks assigned to the unit via the direction of the dean or his deputy.
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